Technical Sales Account Manager
- Account Executive – Selling CRM Services / Salesforce
- Location: London (Hybrid)
About AbsoluteLabs
AbsoluteLabs is a boutique digital transformation and technology consulting firm with deep expertise in the Salesforce ecosystem. We partner with enterprise and retail organisations to modernise customer experience, optimise operations, and accelerate revenue growth through Salesforce solutions. We are looking for a high‐performing Account Executive who can drive new business, especially within the IT services and consulting background, and position AbsoluteLabs as a trusted Salesforce consulting partner.
Role Summary:
This is a Salesforce‐focused sales role responsible for identifying, developing, and closing new business opportunities across Salesforce consulting, implementation, integration (including MuleSoft), and managed services. A key focus will be acquiring, including retail, financial services, manufacturing, travel, transport and hospitality, energy and utilities in there pleas e, building strong relationships with Salesforce teams, and driving multi‐cloud Salesforce transformation engagements. The ideal candidate has a hunter mindset, strong Salesforce ecosystem knowledge, and a proven track record of selling Salesforce or SaaS professional services.
.
Key Responsibilities:
Salesforce & Retail Solution Sal
- esDrive end‐to‐end sales o f Salesforce consulti ng, implementation, and managed services—specifically targetin g retail and consumer businesses.
- s.Position AbsoluteLabs’ Salesforce capabilities acros s Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, Data Clo ud, and related Retail solutions.
New Business Acquisitions
- Proactively identify and secure new retail clients through outbound prospecting, networking, partnerships, and industry engagement.
- Build a strong pipeline of Salesforce transformation opportunities aligned to the revenue targets.
Client Engagement & Adviso
- Engage with C‐suite, IT leadership, Retail Ops, Digital, and CRM stakeholders to understand business needs and propose a Salesforce‐driven solution.
- s.Act as a trusted advisor, helping clients optimise their retail processes—customer experience, personalisation, loyalty, service operations, e‐commerce, integrations, and data strategy—through Salesforce.
Partner Alignment – Salesforce & MuleSoft
- Work closely with Salesforce AE teams to co‐sell into retail accounts and align on a joint go‐to‐market motion.
- Leverage MuleSoft (API/Integration) capabilities as part of a larger retail digital transformation deal.
Sales Cycle Ownership
- Own the full sales lifecycle—from lead generation to qualification, presentation, proposal development, negotiation, and closure
- Deliver accurate forecasting and maintain CRM hygiene in Salesforce
Market & Industry Knowledge
- Stay current on Salesforce product releases, retail industry trends, competitor offerings, and customer expectations to drive informed, high‐value conversations
Qualifications:
- Proven track record in Salesforce services sa les, SaaS sales, or consulting services sales.
- Experience selling into t he retail or consumer sec tor is highly preferred.
- Strong relationships within t he Salesforce partner ecosys tem or experience in co-selling with Salesforce AE's.
- Deep understanding of Salesforce multi‐cloud offerings and how they apply to retail use cases.
- Hunter mindset with success in meeting or exceeding revenue quota.
- Excellent communication, negotiation, and relationship‐building skills.
- Strong organisational discipline to manage multiple deals and activities.
- Proficiency with Salesforce CRM, LinkedIn Sales Navigator, and other sales tools.
- Ability to work independently in a fast‐paced, consulting‐driven environment.