Dynamics NAV System Support Analyst

🚀 We’re Hiring: Dynamics NAV System Support Analyst

💰 Salary: £50,000 per year

📍 Location: Hybrid

We’re looking for a skilled professional to take ownership of supporting, maintaining, and enhancing our NAV environment, ensuring smooth operations across Finance, Warehousing, Sales, Purchasing, and Inventory.

In this role, you’ll be the go-to expert for all NAV-related incidents and service requests, working hands-on with both end-users and developers to keep our systems running efficiently and continuously improving.

🔧 What You’ll Do

• Provide 1st and 2nd line support for Microsoft Dynamics NAV 2017.
• Investigate, diagnose, and resolve user issues from posting errors and dimension conflicts to process and access issues.
• Perform NAV configuration and setup (Chart of Accounts, VAT setup, item categories, etc.).
• Work directly with SQL Server to troubleshoot data issues and support reporting needs.
• Maintain and troubleshoot C/AL customisations, with future exposure to AL and Business Central upgrades.
• Collaborate with external partners and developers on escalations and enhancements.
• Support data migrations, testing, and upgrades.
• Create clear documentation and user guides and deliver training across teams.

🧠 What You’ll Bring

• Hands-on experience with Microsoft Dynamics NAV
• Strong knowledge across key NAV modules: Finance, Sales, Purchase, Inventory, and Warehouse.
• Experience with C/AL development and SQL Server (queries, data analysis, and reporting support).
• Solid understanding of NAV permissions, roles, and security filters.

💡 Why Join Us?

This is your chance to make a real impact on how our systems support business success. You’ll be part of a collaborative, forward-thinking team that values innovation, autonomy, and continuous learning.

📩 Ready to apply or want to learn more? Drop me a message I'd love to connect!

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