Senior Business Analyst– Guidewire ClaimsCenter

Job Description

Role: Senior Business Analyst – Guidewire ClaimsCenter

Location: London

Career Level: Associate Manager

Salary: Competitive (based on experience)

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

Job Qualifications

As a team:

• Join Accenture and help transform leading Insurance organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
• You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways

In our team you will learn:

• How to provide solutions to real world problems that our insurance clients face.
• How to help transform leading Insurers across the UK and around the world.
• How best to develop your skills and hone your talents within an innovative technology environment

As a Senior Business Analyst, you will:

• Be responsible for the delivery of business process analysis, requirements elicitation, stakeholder engagement, and solution design across the software delivery lifecycle. We are specifically looking for someone with deep experience in claims processes and associated systems such as Guidewire ClaimsCenter to support core platform transformations with our clients.

Job Qualifications

• The following skills and experience are essential for this role:
• Experience and knowledge about the end-to-end lifecycle of insurance claims, including FNOL, adjudication, settlement, and subrogation.
• Expertise in claims administration systems.
• Experience of Guidewire ClaimsCenter (minimum 2 years).
• London Markets insurance experience would be a distinct advantage.
• Demonstrate an ability to confidently and effectively manage relationships and delivery across internal and external stakeholders.
• Confident, accurate and clear communicator comfortable with reporting upwards.
• Demonstrate an ability to adapt to new technologies.
• Can demonstrate an understanding of and practical experience with either an Agile or Waterfall delivery methodology.
• Experience in delivery of business analysis and requirement management across the software delivery lifecycle.
• Experience in utilising structured techniques for requirements elicitation and refinement.
• Experience in analysing data to infer conclusions.
• Experience in functional / solution design and proficient in utilising structured techniques for solution design.
• Ability to understand business change needs and assess the business impact of those changes.
• Experience in utilising tools such as JIRA, Confluence, Visio, Excel.
• Experience with Cloud. AutoPilot and Jutro understanding
• Experience in Commercial/Speciality LoBs
• Experience with requirements gathering for integrations with ClaimCenter such as Fraud system, GL, Doc Prod etc.
• Certification on Guidewire BA ClaimCenter

Set yourself apart:

• Experience of leading BA teams and managing junior BA resources.
• Demonstrable experience in functional and non-functional analysis and design.
• Proven history of working within a complex and diverse delivery environment.
• Experience/certifications/credentials in any of the following:
• London Markets Insurance
• General Insurance
• Leading claims administration systems such as Guidewire ClaimsCenter
• Agile methodology (e.g., SAFe, Scrum)
• Process Improvement (e.g., Lean Six Sigma)
• Design Thinking