Lab Transformation Manager/Senior Manager

Our Lab Transformation practice is where scientific innovation meets leading-edge technology.  We help our clients envision and achieve Laboratory Transformation through co-creation and application of digital technologies, revolutionizing scientific and laboratory processes.  Our people have a combination of scientific and laboratory informatics expertise, tied with strategic and business consulting experience, and industry platforms knowledge.  We provide an innovative approach and global scale s across a variety of industries.

We leverage digital technologies such as automation, artificial intelligence, Internet of Things, analytics, and cloud, in combination with a fundamental redesign of the scientific user experience to help our clients better capture, manage, integrate, and analyze complex scientific data. We help improve the discovery and manufacturing of new products, improve quality, ensure compliance, reduce time to market and improve operational efficiency.?

As a Lab Transformation team member, you will be exposed to the cutting-edge technologies and processes that many leading companies and government agencies utilize.

What would you do?

• Provide leadership and mentorship to our people and fellow leaders in the organization

• Develop new thought leadership that drives brand growth, influence, and industry recognition

• Articulate a strategic vision for digital laboratory operations across people, process, technology and data

• Actively manage risks to client engagements, practice performance, and brand/reputation

• Ensure appropriate quality processes are in place and being followed 

• Provide accountability for meeting client objectives and our contractual commitments

• Act as escalation point for issues affecting client satisfaction and delivery quality

• Provide feedback to management regarding employee performance 

• Proactively coach project resources to increase their knowledge and effectiveness 

• Demonstrate business and political savvy when interacting with client organizations 

• Articulate clear value propositions and business cases for clients

• Oversee and manage delivery of strategic engagements with clients

• Initiate, build and maintain excellent client relationships