Management Consulting Senior Manager

About Song

Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in  PracticeName connect with stakeholders and deliver value.

Join Accenture Song, a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of the Commerce, you’ll support a portfolio spanning health services, government agencies, education, and public sector institutions. Help leading organizations thrive by combining creativity, data-driven insights, and cutting-edge technology. Grow alongside our global network of talent, and help drive impactful change for some of the world’s most mission-driven institutions.  

About the Role

As a Song Commerce Senior Manager, you will help clients transform and grow their commerce capabilities across digital, physical and emerging channels. You will lead advisory engagements that shape clients’ commerce strategies, operating models, technology selections and commercial outcomes. The role builds on Accenture Song’s expertise across Commerce, Customer Technology, Marketing, Service and Design.

Key Responsibilities

Client Advisory & Strategy

• Lead end-to-end advisory engagements across B2C and B2B, including commerce strategy, opportunity sizing, capability assessments and roadmap definition.

• Advise clients on LLM-native and agentic commerce trends, leveraging Song thought leadership.

• Shape value propositions and commercial business cases that drive measurable growth and experience improvements.

Solution Leadership

• Define future-state commerce operating models covering content, trading, product management, data, and technology.

• Collaborate with Customer Technology, Data & AI, and Experience teams to shape integrated solutions.

• Translate business requirements into practical, scalable solutions aligned to platforms such as Adobe, Salesforce, SAP and emerging AI-driven architectures.

Delivery Oversight

• Oversee multi-workstream advisory and transformation engagements from inception through delivery.

• Ensure quality, risk management and commercial performance in line with Song Delivery Excellence standards

• Serve as senior escalation point for clients and internal delivery teams.

People & Leadership

• Build, coach and develop high-performing teams across Commerce and cross-practice groups.

• Contribute to talent planning and recruitment cycles as referenced in internal coordination emails.

• Foster an inclusive culture aligned to Accenture Song values.

Business Development

• Support sales and origination with proposal development, client workshops, and shaping of new opportunities.

• Partner with leaders across Song to build repeatable offerings, assets and accelerators.