Salesforce Financial Services Delivery Lead

Role Title: Salesforce Financial Services Delivery Lead Location: London / Manchester / Birmingham / Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

About the Accenture Salesforce Business Group

Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging deep knowledge of how to modernise organisations’ selling, service, and operational functions across all key industries. With expertise across Salesforce’s multi-cloud ecosystem, we help clients transform both their customer experiences and internal operations.

You will learn, grow, and advance in an innovative culture that thrives on shared success and diverse ways of thinking. If you’re looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll work with cutting-edge technologies and have the opportunity to develop a wide range of new skills on the job.

As a Salesforce Financial Services Delivery Lead you will:

• Manage the day-to-day delivery of Salesforce projects or workstreams, ensuring work is planned, executed, and governed effectively.

• Support the definition of scope, milestones, and timelines; maintain delivery plans, RAID logs, and ensure alignment to project goals.

• Coordinate cross-functional teams and dependencies to enable smooth execution across all delivery phases.

• Track progress, identify risks and issues, and drive proactive mitigation or escalation through the Programme Lead.

• Ensure adherence to delivery frameworks, governance processes, and quality standards.

• Support delivery QA reviews, documentation, and compliance requirements throughout the project lifecycle.

• Plan and manage resourcing for assigned workstreams, including onboarding and allocation.

• Collaborate closely with Programme Leads, Technical Leads, and Business Analysts to balance priorities and workloads.

• Act as a delivery liaison with clients, providing structured progress updates and supporting governance and steering forums.

• Promote delivery discipline, quality, and consistency across teams while fostering a culture of accountability and collaboration.

• Support the professional development of junior team members through guidance and mentoring.

• Contribute to practice initiatives, including playbook creation, process improvement, and knowledge sharing.