Salesforce Life Sciences Technology Consultant

Role Title: Salesforce Life Sciences Technology Consultant

Location: London / Manchester / Birmingham / Leeds

Salary: Competitive salary and package dependent on experience

Career Level: Associate Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” –Julie Sweet, Accenture CEO

About the Accenture Salesforce Business Group:

Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet.  We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries.  With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences.  We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.

You will learn, grow and advance in an innovative culture thatthrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us.  If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.  

As a Salesforce Life Sciences Technology Consultant you will:

• Bring deep Life Science industry expertise, Salesforce platform knowledge, and innovative thinking to help clients transform their business processes and deliver measurable value.

• Apply in-depth knowledge of Life Sciences domains such - as Patient Services, Commercial, Medical, and Market Access Engagement - to guide design and delivery.

• Architect scalable and high-performing CRM solutions across Veeva Vault CRM, Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, and Life Sciences Cloud.

• Identify opportunities to apply AI and Salesforce innovations (including Agentforce and Data Cloud) to optimise life sciences processes and drive transformation.

• Drive creativity in solution design, ensuring client needs are met while leveraging core features of Life Science Cloud.

• Collaborate with cross-functional teams to shape customer journeys, define future-state processes, create detailed use cases and user stories, and build strategic business roadmaps.

• Work as part of an integrated Accenture and client team to define, design, deliver and deploy leading AI-enabled Salesforce solutions in a highly regulated environment.

• Manage large-scale, global rollouts, ensuring consistency, scalability, and alignment across geographies and business units.

• Champion user experience and enablement, ensuring solutions drive both business value and user adoption.

• Stay current on industry trends, challenges, and innovations, providing clients with insights that shape transformation strategies.

• Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments.

• Support internal Life Sciences business development activities.

• Drive creativity and innovation in designs to deliver value for clients and Accenture.

• Develop further skills in Salesforce, design thinking, project management, and client engagement through hands-on experience and training.