Service Co-ordinator - SC Cleared

I am recruiting for a Service Co-ordinator to be based 1 day a week in Reading, 4 days remote.

Active SC Clearance is essential.

The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.

Rotational UK-based shift patterns operating between 06:00 and 01:00 UK time, Mon to Fri.

You must have recently worked as a Service Co-ordinator.

You will provide day-to-day coordination and operational control across Incident Management, Request Fulfilment and wider Service Management activities.

You must have experience working within Incident Management, Request Fulfilment, Service Desk or Service Operations functions.

A working knowledge of ITIL 4 Incident Management, Request Fulfilment and core service management practices is essential.

Experience using ServiceNow or a comparable enterprise ITSM platform is required.

Experience coordinating activities across multiple support teams, suppliers or service towers and strong organisational skills and the ability to manage multiple priorities simultaneously is also essential.

Experience producing reports, management information, governance records and operational documentation.

Ability to work across Incident, Problem, Change, Configuration, Knowledge and Service Continuity activities as operational priorities require.

If your experience matches the above requirements and you have Active SC Clearance please apply ASAP.