Zendesk Specialist - Business Analysis

I am recruiting for a Zendesk Specialist to work remotely with occasional travel to Holland.

I am seeking a Business Analyst with a deep knowledge of Zendesk to optimise and support the clients customer operations.

This role requires a strong understanding of Zendesk's capabilities, workflows, integrations, and analytics, as well as the ability to translate business needs into functional solutions.

You will be able to translate business requirements into Zendesk configurations, workflows, automations, triggers, SLAs, and macros.

You must have solid expertise in Zendesk.

Experience of full product lifecycle is also required.

Please apply ASAP to find out more.