Customer Service Administrator

Customer Service Administrator | Customer Service Coordinator | Logistics Administrator | Office Administrator

Magor | £16.59-£21.57 per hour | 20 hours per week | Monday-Friday | Part-Time | Temporary

Introduction

Acorn by Synergie is currently seeking a Customer Service Administrator to join their client's team in Magor.

This part-time temporary role combines customer service administration, stock and order management, logistics administration and working with ERP and WMS systems.

What We Offer

• £16.59-£21.57 per hour.

• 20 hours per week.

• Monday to Friday working pattern.

• Part-time temporary position.

Key Duties

• Archive all intakes from Magor Brewery, 3PL warehouses and other sites.

• Process receipts in WMS and SAP systems and file depot paperwork, including Magor Bulk Beer.

• Match supplier invoices.

• Resolve supplier invoice matching queries in line with the daily POD tracker.

• Ensure all Duty regulations are followed and EMCS is regularly updated for inbound deliveries.

• Ensure customers follow EMCS rules for outbound deliveries.

Requirements

Experience:

• Strong organisational and decision-making skills.

• Ability to communicate at all levels.

• Experience working in a team environment.

• Strong customer focus.

• Experience working to targets.

• Trustworthy and discreet.

• Ability to handle private and confidential issues with integrity.

Technical Competencies:

• ERP and/or WMS experience.

• Good written and verbal communication skills.

• Analytical approach.

• Ability to adapt to new processes and ways of working.

• Logistics experience.

• MS Office skills, including Excel, and other reporting tools.

Key Competencies:

• Drive for results and sense of ownership.

• Team player.

• Structured, organised and strong coordinating skills.

• Strong analytical and problem-solving skills.

• Strong leadership.

• Ability to work effectively with people.

• Minimum GCSE Maths and English Grade C or equivalent.

• At least 12 months' experience in an office environment, preferably managing stocks and orders.

Interested?

If you're an experienced Customer Service Administrator, Customer Service Coordinator, Logistics Administrator or Office Administrator looking for a part-time temporary opportunity in Magor, apply online today.

Acorn by Synergie acts as an employment business for the supply of temporary workers.