Project Manager

Up to £55,000 • Hybrid (1 day per week in office)
Must have lived in the UK for the last 5 years (NPPV3 clearance requirement)
We're looking for a client-facing Project Manager who can run a fast-moving portfolio of 15–20 concurrent digital transformation projects across public sector and corporate clients.
You'll deliver a range of digital solutions including case management systems, CRM-style tools, self-service portals, legacy system modernisation projects, integrations, and end-to-end workflow improvements that streamline and automate customer operations.
What You will do
Own end-to-end delivery of multiple digital projects — scope, timelines, budget, quality.
Act as the primary client contact, building trust and steering delivery from kick-off to go-live.
Lead cross-functional teams to design and deliver solutions such as:
Case management workflows
CRM/contact management tools
Self-service portals
IoT-enabled services
Legacy system modernisation
Integration and orchestration projects
Manage risks, issues, dependencies, and change control with discipline.
Maintain strong governance — clear documentation, accurate schedules, quality assurance and acceptance sign-off.
Drive continuous improvement and identify opportunities to expand or optimise customer solutions.
Handle a varied, high-volume portfolio, often 20+ workstreams in parallel.
What You will Bring
Strong client-facing Project Management experience — essential.
Comfortable managing high volumes of concurrent digital projects across multiple customers.
Experience delivering IT, software, workflow or digital transformation solutions.
Confident communicator able to engage technical and non-technical stakeholders at every level.
Skilled at leading meetings, managing expectations and navigating challenging discussions.
Highly organised, proactive, and able to work independently.
Project qualifications (PRINCE2, PMP, Agile/Scrum) welcome but not essential.
Additional Info
Full driving licence required.
Occasional travel and some nights away.
Must meet UK residency requirements for NPPV3 clearance (5 years).