IT Project Support Administrator

Job summary

Come and join one of the UKs largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

The IT Department is undergoing rapid digital transformation to standardise systems and improve operational efficiency across the organisation. We are seeking an organised and proactive IT Project Support Administrator to support day-to-day administrative activities across the IT function, maintain accurate documentation, perform detailed requirements analysis, coordinate communications, and provide administrative support for ongoing IT initiatives and system improvements.

What you'll be working:

37.5 hours per week

The role is remote with travel to sites expected

What you'll be doing:

• Work closely with the business to gather and document business requirements from stakeholders

• Provide project administrative support to the IT team and wider business

• Coordinate meetings, prepare agendas, and take meeting minutes where required

• Assist with scheduling IT activities, site visits, and user communications

• Ensure documentation is version controlled and stored appropriately

• Support IT projects with general administration and coordination tasks

• Liaise with internal teams and external suppliers professionally and efficiently

• Assist in creating and maintaining requirement specifications, use cases, wireframes and process flow diagrams

• Support the coordination of requirements workshops and feedback sessions

Main duties of the job

Our IT Project Administor role requires:

• Strong organisational and administrative skills

• Excellent communication skills with the ability to support users professionally

• Good attention to detail and accuracy when maintaining records and documentation

• Ability to manage multiple tasks and priorities effectively

• Confidence using Microsoft Office applications including Word, Excel, Outlook, and PowerPoint

• Previous experience working within an IT environment

• Ability to maintain confidentiality and handle sensitive information appropriately

• A proactive and team-oriented approach to work

• Exceptional analytical and conceptual thinking skills

• Excellent communication skills, turning complex concepts into simple language

About us

What to look forward to:

25 days plus bank holidays

Birthday off

Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities

Active Reward App giving discounts and savings on your weekly shop

Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice

A Nest Personal Pension account

Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians

We recognise outstanding Active Behaviours via the Active Awards programme

Enhanced Sick & Maternity Pay benefits

Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know

and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group