Key Account Manager

Key Account Manager

This role is focused on managing and developing a portfolio of high-growth cloud partners. You'll be responsible for driving retention, deepening engagement, and accelerating growth across your assigned account base.

A full Account Management position working with existing customers.

Hybrid working in Bristol / Field Sales.

Working with market-leading Cloud vendors.

Responsibilities & Accountabilities

• Deliver an exceptional customer experience as the main point of contact for your assigned partner base.
• Work closely with partners on cloud adoption and presenting new products.
• Build deep and ongoing relationships with an account portfolio.
• Support partners with Go-To-Market activity, such as marketing and sales campaigns.
• Champion your partner to suppliers to ensure they leverage supplier programs and funding.
• Ensure you manage pipelines and reporting to the Cloud Sales Manager.
• Ensure your KPIs are being met and achieved as set out by your manager.
• This role will be a hybrid-based role – travel and set days in the office will be required.
• Be present at industry events, roundtables, workshops, & seminars.
• Maintain and consistently work with accounts to build partner plans.
• Work with a % of high growth or low spend cross-sell partners with large growth potential to encourage transactions in cloud.
• Ensure partners are accessing our core proposition in the cloud, including MS partner programs, vendor F2Fs and 121s, training and enablement and access to practices.

Skills, Qualifications, and Experience

• Strong background in channel sales, with a proven track record.
• Deep customer focus with a commitment to delivering exceptional partner experiences.
• Results-driven mindset with a clear focus on sales growth and performance metrics.
• Comfortable operating in a fast-paced, dynamic sales environment.
• Excellent interpersonal skills and able to build relationships with senior stakeholders.
• Self-starter with strong initiative and a proactive approach to account management.
• Collaborative team player who thrives in a supportive and high-performing team culture.

If you have the experience in IT Sales, we'd love to hear from you!