Head of Platform & Infrastructure
Head of Platform & Infrastructure
This is a senior leadership role within a growing managed services environment, focused on shaping and scaling critical infrastructure platforms. You’ll play a key part in ensuring performance, resilience, and innovation across a complex technology estate.
Role Overview:
Location: Manchester/Hybrid (1 day per week)
Package: £80,000- £90,000pa, Discretionary Bonus & Benefits
Industry: Managed Services/Cloud & Infrastructure
What You’ll Be Doing:
- Define and drive the strategy for core infrastructure services including hosting, connectivity, storage, and data protection
- Oversee platform performance, ensuring high availability, resilience, and scalability across all environments
- Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives
- Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture
- Collaborate with architecture and security teams to align platforms with technical standards and best practice
- Support complex client solutions with technical input and infrastructure expertise
- Work closely with internal stakeholders including service delivery, cyber security, and commercial teams
- Manage key vendor relationships and assess new technologies to enhance platform capability
- Drive optimisation across capacity, performance, and cost efficiency
Main Skills Needed:
- Strong background in enterprise infrastructure (hosting, cloud, connectivity and data protection)
- Experience working for a Managed Services provider OR IT Consultancy is essential.
- Proven leadership experience managing platform or infrastructure engineering teams
- Background as a hands on engineer before moving into senior or management roles.
- Deep understanding of data protection, disaster recovery, and storage architecture
- Solid knowledge of networking (WAN, LAN, SD-WAN) and resilient design principles
- Exposure to hybrid infrastructure and cloud integration
- Experience getting involved in the pre-sales process including delivery scope, cost management and capacity planning
- Strong customer and stakeholder management skills
- Ability to own services end-to-end, including SLAs and lifecycle management
- Awareness of automation, infrastructure-as-code, and modern platform engineering practices
What’s in It for You:
- A genuine leadership role with influence over platform strategy and direction
- Opportunity to modernise and evolve a large-scale infrastructure estate
- Collaborative environment with cross-functional exposure
- Scope to shape high-performing engineering teams
- Ongoing investment in technology and innovation
- A business that values reliability, performance, and continuous improvement
Big plans. Big impact. Ready to be part of it?
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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