Senior Business Change Manager
Senior Business Change Manager
This organisation is midway through a major transformation, moving from systems-led change to a genuinely human, customer-first approach. This role sits right at the heart of that shift, shaping how large-scale change lands across the business and how people experience it.
Role Overview:
- Location: Hertfordshire/Hybrid (3 days per week on site, 2 days working from home)
- Contract Length: 6 Months & Immediate Start
- Day Rate: £650- £800 per day Inside IR35 dependent on experience
- Industry: Consumer, Entertainment & Digital Transformation
What You’ll Be Doing:
- Owning and delivering human-led change across a complex portfolio of transformation programmes
- Designing change strategies that balance ambition with organisational capacity and real-world impact
- Assessing change impacts across people, process and technology and turning insight into action
- Managing dependencies and sequencing across multiple initiatives to reduce overload and disruption
- Building trusted relationships with senior leaders, sponsors and change networks
- Influencing priorities and providing visibility of the wider change roadmap
- Shaping clear, engaging communication that connects colleagues to the “why” behind change
- Partnering with learning teams to embed new capabilities, behaviours and ways of working
- Tracking readiness, adoption and engagement, adjusting plans where needed to ensure change sticks
- Capturing lessons learned to continuously raise change maturity across the organisation
Main Skills Needed:
- Experience within a large, highly regulated environment is essential
- Extensive experience leading business change within large, multi-programme transformations that impact end consumers or users
- Strong grounding in recognised change methodologies (e.g. Prosci, Kotter or similar)
- Proven ability to operate confidently with senior stakeholders and leadership teams
- Strategic mindset with the flexibility to adapt in fast-moving environments
- High emotional intelligence and a genuinely people-first approach to change
- Excellent communication, influencing and relationship-building skills
What’s in It for You:
- A chance to shape change at scale with real social impact
- A role with visibility, influence and genuine ownership
- A culture that values wellbeing, inclusion and purposeful work
- Flexible working and a comprehensive benefits package, including bonus, pension, private medical and wellness support
- The opportunity to leave a lasting legacy by helping embed meaningful, sustainable change
If you’re nodding along, let’s take the next step.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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