Circuit Infrastructure Specialist
Global Circuit Specialist
Rate - £42.50 (an hour)
Location - Bracknell (Hybrid)
Duration - 12 months initially
Ir35 - Inside (Must use an umbrella company)
Position Overview
A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions.
Key Responsibilities
Global Circuit Management
- Support global circuit strategy across EMEA, APAC, and Americas regions
- Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services
- Lead circuit transformation initiatives and technology refreshes
- Oversee circuit migrations and upgrades across international locations
- Maintain comprehensive global circuit inventory and documentation
- Implement standardized processes for circuit lifecycle management
Vendor Management
- Manage relationships with global telecommunications providers
- Support negotiations for international circuit contracts and service agreements
- Coordinate with regional vendors for new installations and service changes
- Work with procurement on cost optimization initiatives across the global circuit portfolio
- Ensure compliance with service level agreements (SLAs)
- Work with the Finance team to review and validate global circuit billing
Delivery & Service Operations
- Coordinate with technical teams for service implementations
- Manage service request workflows
- Track and report on service delivery metrics
- Oversee circuit change management processes
- Support project coordination and management overflow for the IT Networks portfolio
- Coordinate circuit service testing and acceptance
- Maintain circuit service documentation and records
- Facilitate circuit issue resolution between vendors and technical teams
Strategic Planning
- Develop long-term circuit infrastructure roadmaps
- Identify opportunities for network optimization and cost reduction
- Analyze market trends and new technologies
- Provide recommendations for circuit architecture improvements
- Create and maintain circuit standards and procedures
- Regular reporting on global circuit metrics and KPIs
Required Skills & Experience
- 5+ years experience in telecommunications or network infrastructure
- Experience managing circuit portfolios
- Knowledge of telecommunications regulations in key markets
- Vendor management and negotiation skills
- Knowledge of circuit types, capacities, and technologies
- Strong analytical and problem-solving abilities
- Experience with circuit inventory management systems
- Technical coordination or project management experience
Technical Knowledge
- MPLS, SD-WAN, and Internet circuit technologies
- Global telecommunications landscape
- Network architecture and design principles
- Circuit monitoring and management tools
- Bandwidth management and optimization
- Network security and compliance requirements
Preferred Qualifications
- Telecommunications or networking certifications
- ITIL certification
- Experience with major global telecom providers
- Multi-lingual capabilities
- Background in network engineering
- Experience with cloud connectivity solutions