Data Cleanser - Synergy Database

Client

Local Authority in Croydon

Job Title

Data Cleanser - Synergy Database

Pay Rate

£18.33 an hour PAYE

Hours

36 Hours a week(Mon-Fri)

Duration

Initial 6 Month Contract

Location

HYBRID WORKING-2-3 DAYS A WEEK OFFICE BASED IN CROYDON

Description

ALL APPLICANTS MUST HAVE EXPERIENCE OF SYNERGY DATABASE

The Role

We are looking for a highly accurate and organised Data Cleanser to support a data quality improvement project within the Synergy database. This role is critical to ensuring the accuracy, consistency, and completeness of records used in children's services, early help, and education systems. Your work will help frontline teams provide more effective support and ensure compliance with statutory reporting and safeguarding requirements.

Key Responsibilities

• Clean, standardise, and validate data within the Synergy case management system used across children's services and education
• Identify and correct data errors including duplicates, incomplete fields, incorrect formats, and outdated records
• Support data cleansing activity in preparation for Ofsted inspections, statutory returns, and service transformation projects
• Liaise with service teams to verify and update records based on local intelligence and operational requirements
• Work closely with data officers and the Synergy system admin team to ensure that cleansing aligns with system rules and workflows
• Maintain accurate documentation of all cleansing activities and support audit trails
• Follow Croydon Council's data governance policies, including data protection and GDPR requirements
• Use tools such as Excel, Synergy reporting modules, and SQL (where applicable) to support cleansing and validation work

Essential Skills & Experience

• Experience in data cleansing or data quality improvement, preferably in public sector or education settings
• Strong working knowledge of Excel, including data validation, filters, and formulas
• Familiarity with Capita One / Synergy or other children's case management databases
• High attention to detail and strong organisational skills
• Understanding of data privacy, safeguarding, and GDPR in relation to children's records
• Ability to work independently and maintain accuracy when working with large volumes of data
• Good communication skills and ability to work with operational teams to validate or confirm data

Desirable

• Experience working in a local authority, school, or education-focused environment
• Understanding of statutory data collections (e.g., School Census, Early Years, Children in Need)
• Familiarity with Power BI, SQL, or other data management/reporting tools
• Experience supporting Ofsted or other regulatory inspections through data improvement work

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