IAM Service Lead - Manchester
Job Description
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IAM Service Lead
Manchester (Onsite, 5 days/week)
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£75,000 - £100,000 + perm benefits
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We are looking for an experienced IAM Service Lead to take ownership of an enterprise-scale Identity & Access Management service. This is a key leadership role responsible for ensuring secure, compliant, and efficient access across the organisation.
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You will be accountable for the end-to-end delivery, governance, and continuous improvement of IAM services, ensuring the right individuals and systems have the appropriate access at the right time.
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Key responsibilities:
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- Own the IAM service end-to-end (delivery, governance, performance)
- Lead Service Design, TOM, and Service Transition
- Oversee Joiner/Mover/Leaver (JML) processes and access governance
- Act as the main contact for audits and compliance
- Manage SLAs, KPIs, risks, and stakeholders
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We're looking for:
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- Proven IAM service ownership (not just support)
- Strong governance experience across multiple IAM domains
- Experience with audits, compliance, and life cycle management
- Hybrid IAM knowledge (on-prem + cloud)
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Tech exposure to MIM, Entra ID, Okta, or PAM tools is a plus.