ICT Senior Contract Manager
Adecco are pleased to be recruiting for a Senior ICT Contracts Manager! to work within Devon & Cornwall Police Force
Are you a dynamic professional with a passion for contract management in the ICT sector? Our client is seeking an experienced Senior ICT Contracts Manager to join their team based in Middlemoor, Exeter. This is a fantastic opportunity to protect the commercial and operational interests of the Devon & Cornwall and Dorset forces while ensuring value for money across high-value ICT contracts!
What We Offer:
Contract Type: Temporary
Hourly Rate: £23.17 per hour
Working Pattern: Full Time, 37 hours per week Monday to Friday, Hybrid
End Date: December 2026
Role Overview:
As the Senior ICT Contracts Manager, you will play a crucial role in enforcing ICT contracts and managing supplier performance. You will be responsible for maintaining oversight of contract obligations, ensuring financial controls, and driving supplier accountability. Your expertise will help shape the future of ICT service delivery!
Key Responsibilities:
ICT Contract Management:
- Lead high-value ICT contracts, ensuring compliance and performance.
- Interpret and apply contract terms effectively to service delivery and transitions.
Commercial Control:
- Ensure supplier project quotations and statements of work include enforceable protections.
- Challenge inadequate supplier proposals to safeguard our client's interests.
Supplier Performance & Assurance:
- Oversee supplier performance, KPIs, and service levels across multiple stakeholders.
- Address under-performance swiftly with corrective action plans and formal escalations.
Financial Control:
- Provide oversight of ICT charging and payment validation, ensuring alignment with contractual entitlements.
- Identify and mitigate commercial risks related to supplier charging.
Governance & Stakeholder Engagement:
- Lead governance boards and work collaboratively with stakeholders across Finance, Legal, and Procurement.
- Provide evidence-based advice and reports to senior leadership.
What We're Looking For:
- A recognised contract or commercial management qualification (WorldCC CPP or MCIPS preferred).
- Significant experience (5+ years) in managing complex ICT contracts (value £5m+ p.a.).
- Proven ability to hold suppliers accountable and enforce contractual protections.
- Strong understanding of ITIL-aligned ICT service delivery and performance regimes.
- Demonstrated experience in ICT financial management, including budget control and charge validation.
- Excellent stakeholder management skills, engaging confidently with various departments.
Join our client and make a meaningful impact in the ICT landscape! If you're ready to take on this exciting challenge, we would love to hear from you.
How to Apply:
Please submit your CV and cover letter outlining your relevant experience and qualifications.
Embrace this opportunity to thrive in a vibrant and supportive environment. Your expertise can lead the way in shaping successful ICT contracts and enhancing service delivery!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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