IT Support Analyst (Graduate)

IT Support Graduate

£25-30,000 per annum + permanent benefits

Chelmsford - 5X a week on-site

Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our IT Support team. This is the perfect opportunity to apply your technical knowledge, develop your skills, and gain valuable industry experience.

What You'll Do:

• Provide first-line technical support to colleagues and clients
• Diagnose and troubleshoot hardware, software, and network issues
• Assist with system installations, updates, and maintenance
• Escalate complex issues to senior team members where required
• Always deliver excellent customer service and clear communication

What We're Looking For:

• A recent degree in IT, Computer Science, or a related field
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• A genuine interest in technology and continuous learning
• Ability to work both independently and as part of a team

What We Offer:

• Full training and mentorship from experienced IT professionals
• Opportunities for career progression and certification support
• A collaborative and supportive working environment
• Competitive salary and benefits package