Microsoft Exchange SME

Microsoft Exchange Consultant

Global Bank | 12 Month Contract | Inside IR35 Location: South London or Chester (Hybrid)

Our Client, a leading global financial institution is looking for an experienced Microsoft Exchange Operations Engineer to join their Messaging Services team. This role plays a critical part in maintaining a highly available and resilient Exchange environment supporting a large enterprise user base.

Role Overview

You will be responsible for the operational stability, performance, and health of the organisation's Microsoft Exchange platform, working within a team that supports one of the largest messaging infrastructures globally. The successful engineer will contribute to incident management, change control, documentation, automation, and continuous service improvement.

Key Responsibilities

• Day-to-day operational support of Exchange 2016+ environments, including multi-node DAGs and clustering across multiple datacentres.
• Troubleshooting end-to-end mail flow issues, identifying root cause, and driving permanent fixes.
• Implementing changes through formal change management processes.
• Monitoring and maintaining service health using SCOM and related tooling.
• Producing operational documentation, runbooks, and contributing to internal knowledge bases.
• Collaborating with technical and non-technical stakeholders across the business.
• Supporting hybrid Exchange / Microsoft 365 environments.
• PowerShell scripting and automation to optimise operational tasks.

Required Experience

• 5-10+ years working with Microsoft Exchange 2016 or newer in large, complex environments.
• Hands-on experience with multi-node DAGs, clustering, and highly-available Exchange solutions.
• Strong troubleshooting expertise within enterprise-scale messaging environments.
• Experience with SCOM monitoring and on-call operational support.
• Strong communication skills, able to work with clients, LOBs, and technical teams.
• Experience with Exchange Online / Microsoft 365.
• PowerShell scripting for automation.
• Ability to work independently and deliver consistent, high-quality operational output.

Please apply with your updated CV if the role is of interest!