Operations Administrator

Operations Administrator (Health & Safety Focus)
Location: Stoke-on-Trent
Hours: Monday to Friday, Office-Based
Salary: £27,500 + DOE

About the Role

We are seeking a highly organised and proactive Operations Administrator to support the day-to-day running of our busy manufacturing operation, with a particular focus on Health & Safety compliance and administration.

This is a varied and fast-paced role that requires excellent organisational skills, strong IT capabilities and the ability to communicate effectively with customers, suppliers and internal teams. The successful candidate will play a key role in maintaining Health & Safety documentation, supporting compliance activities, coordinating project schedules, managing maintenance requests, processing customer orders and producing management reports.

You will act as a central point of contact across the business, helping to ensure operational efficiency whilst supporting a strong culture of safety and compliance.

Key Responsibilities

• Maintain and update Health & Safety records, documentation, risk assessments and compliance registers.
• Support Health & Safety audits, inspections and investigations, ensuring actions are tracked and completed.
• Monitor and coordinate employee training records, certifications and compliance requirements.
• Assist in ensuring company policies and procedures remain up to date and aligned with Health & Safety legislation.
• Manage incoming maintenance requests and liaise with relevant teams to ensure issues are resolved promptly and safely.
• Schedule and coordinate projects, ensuring deadlines, customer requirements and safety standards are met.
• Process customer orders accurately and efficiently.
• Maintain and update internal systems and databases.
• Produce regular operational and Health & Safety reports for management teams.
• Coordinate communication between production, engineering, sales and administration departments.
• Assist with planning, resource scheduling and continuous improvement initiatives.
• Maintain accurate records, documentation and filing systems.
• Provide general administrative support to the wider operations team.

Skills & Experience Required

• Previous experience in an administration, operations, compliance or coordination role.
• Strong knowledge of Health & Safety procedures, legislation and best practice within a manufacturing, engineering or industrial environment.
• Experience maintaining Health & Safety documentation, records and compliance systems.
• Experience supporting audits, inspections and compliance activities.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong attention to detail and accuracy.
• Excellent communication skills, both written and verbal.
• Confident and professional telephone manner.
• Proficiency in Microsoft Office, particularly Excel.
• Experience producing and analysing reports.
• Ability to work effectively in a fast-paced environment.
• Strong problem-solving skills and a proactive approach.

Desirable Skills & Experience

• Previous experience within a manufacturing, engineering or industrial environment.
• Health & Safety qualification
• Experience coordinating contractor documentation and permits.
• Knowledge of environmental, sustainability or ISO management systems.
• Experience supporting continuous improvement initiatives and operational compliance projects.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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