Senior IT Analyst

We are looking for an experienced Senior IT Analyst to join an Orgnaisation based in Peterborough for a 2 year FTC. You will be required to work 1 day per week on site in Peterborough.

The ideal candidate will possess a robust technical foundation and a proactive approach to IT support and cyber security. Essential qualifications include advanced expertise in identity management using Azure Active Directory, implementation of Multi-Factor Authentication, and configuration of conditional access policies. Strong skills in endpoint management are required, particularly with Microsoft Endpoint Manager and Intune for mobile and device compliance. As part of your M365 experience you will have a good working knowledge of Copilot and the functionality it can undertake to improve workflow for staff members. Candidates should also demonstrate proficiency in configuring and managing Windows Defender, applying security best practices, and responding to threats. A solid understanding of Microsoft Azure fundamentals-including IaaS, PaaS, SaaS, and virtual machine deployment-is key, along with experience in managing Office 365 environments, VPNs, and network infrastructure. Desirable skills include the ability to create intelligent forms using Microsoft Power Automate. A commitment to continuous learning, collaboration, and delivering high-quality support services is essential for success in this role.

1. Maintain and troubleshoot network infrastructure, including switches, firewalls, and VPN technology for remote users.
2. Utilise centralised software deployment tools for application updates and automated laptop builds for new users.
3. Manage network servers, critical services (DNS, DHCP), virtual desktops, and backup systems.
4. Collaborate with the Cyber Security Officer for system patching and manage the Organisations Office 365 and Azure environments.
5. Administer the Endpoint Manager mobile device management system and provide technical support for corporate Apple phones.
6. Respond to helpdesk tickets, resolve technical issues, document solutions, and share knowledge with colleagues.
7. Engage in continuous learning, research projects, and business partnering to meet the Organisation's technical infrastructure needs.

1. Collaborate with various departments to ensure IT Operations deployments align with organisational needs and objectives.

Please apply now for immediate consideration.