Technical Coordinator (EPoS)

Technical Coordinator

Monday-Friday

Altrincham

Permanent Vacancy

£30,000 + benefits

Please note: The current project (running until around January) has a requirement for night shifts. This is a rare occurance due to a UK-wide upgrade with a key account. This expectation will run through until circa January, and you will work one week of nights, and one week of days. Following the completion of this project, normal day shifts will resume. The initial training period will also be days only, before short-term shift work commences.

What will you be doing?

The Technician Coordinator will work in a team delivering IT service solutions to our client's hospitality and retail customers. We are looking for an experienced technician with knowledge of bespoke IT deployments, networks, and configuration. An individual with EPoS and/or visualisation experience is highly desirable, but not essential, as full training will be provided.

Job Role Overview

• Configuration and testing duties across a variety of IT hardware such as tablets, laptops, customer order displays, kiosks, tills, switches, routers, and servers.
• Perform advanced troubleshooting and diagnostics where required.
• Build optimisation, solutions implementation, and technical documentation.
• Manage personal tasks in line with a schedule of work and perform quality control checks in line with departmental expectations.
• Other duties may occasionally involve ad-hoc 'site installations', visiting customer locations,
• installing or configuring EPOS equipment to provide technical knowledge and support.

The successful candidate will have/be:

• At least 3+ years' experience in the IT (or EPOS) sector with considerable exposure to a multitude of networking, hardware, and software deployments.
• Experience configuring networks, servers, switches, and computer hardware.
• Excellent verbal and written English communication skills, able to communicate concisely and clearly at all levels with both internal and external customers.
• Virtual Machine / VMware experience including Microsoft Hyper-V - highly desirable
• Physically adaptable and capable; recognising the physical elements of the role.
• Excellent knowledge of Microsoft Operating systems (Windows Desktop and Server) including Server '12 - '22, Windows 7 - Windows 11
• High Microsoft Office literacy knowledge ranging from Word, Excel, and Teams
• Ability to work to a high level of concentration while performing repetitive tasks.
• Experience in working on EPoS (Electronic Point of Sales) would be advantageous.
• Basic electronics knowledge is highly desirable.
• Excellent attention to detail, time management and self-motivation.

The hours of work are full-time, Monday - Friday 9:00 - 17:30, inclusive of a one-hour daily break. A degree of flexibility will be required, depending on the workload. There will also be the requirement to work during weekends on a rota to support our clients.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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