System Integration Coordinator

Job Description

Job Title: Dynamics 365 Business Central Systems Integration Coordinator

Department: Adey Steel Group

Reporting to: Group IT Manager

Role Overview

• The Systems Integration Coordinator (SIC) will play a critical role in supporting the implementation of a new ERP system Dynamics 365 Business Central (BC) and the transition away from the current in-house on premises system, which is scheduled to be decommissioned in 2026.

• This is a fixed-term role (approximately 12 months) focused on user acceptance testing (UAT), process validation, and supporting system development to ensure BC meets all operational and reporting requirements of the business.

Business Justification (Internal Use)

The organisation is undergoing a full ERP transition, requiring extensive validation across all business processes.

Existing workflows in the existing in-house system must be accurately replicated or improved in BC prior to system switch-off.

Dedicated resource is required to:

• Conduct structured UAT across departments
• Identify system gaps and risks
• Support iterative development with IT

This role reduces implementation risk, ensures operational continuity, and improves adoption of BC.

Key Responsibilities

User Acceptance Testing (UAT)

• Shadow employees across multiple departments using the existing in-house system
• Simultaneously replicate processes in BC to validate functionality
• Test end-to-end workflows across all business functions

Gap Analysis & Issue Identification

• Identify discrepancies between the in-house system and BC
• Document system gaps, inefficiencies, and risks
• Prioritise issues based on operational impact

System Development Support

• Work closely with the IT Systems Administrator/Developer to resolve identified issues
• Assist in refining system functionality and workflows
• Participate in iterative testing cycles to confirm fixes
• Liaise with third-party suppliers, particularly the supplier, to support system development, issue resolution, and integration activities

Output & Reporting Validation

• Test reports and outputs generated from BC
• Ensure outputs match business requirements currently met by the in-house system
• Highlight inconsistencies and support resolution

Cross-Functional Collaboration

• Engage with stakeholders across all departments
• Build understanding of business processes and requirements
• Act as a bridge between operational teams and IT
• Support communication and coordination with external partners where required

Training & Documentation

• Assist with end user training to support adoption of BC across the business
• Create and maintain user documentation, process guides, and training materials
• Develop process maps to reflect current and future-state workflows within BC

Reporting Line

Reports to: IT Manager

Works closely with: IT Systems Administrator/Developer and department stakeholders

Duration

Fixed-term contract: Approximately 12 months

Key Skills & Experience

Essential

• Experience of using MS Dynamics Business Central
• Strong analytical and problem-solving skills
• High attention to detail
• Ability to understand and map business processes
• Strong communication and stakeholder engagement skills
• Comfortable working across multiple departments

Desirable

• Experience with ERP systems (especially testing or implementation)
• Exposure to user acceptance testing (UAT) processes
• Experience working with data, reporting, or system outputs
• Strong understanding of IT systems or system development processes
• Experience in a manufacturing environment

Personal Attributes

• Methodical and organised approach
• Curious and investigative mindset
• Proactive in identifying and resolving issues
• Adaptable and comfortable working in a changing environment

Success Measures

• Accurate identification and documentation of system gaps
• Timely resolution of issues in collaboration with IT
• Successful validation of BC processes and outputs
• Smooth transition from the in-house system to BC with minimal disruption

Summary for Candidates (External Use)

This role offers a unique opportunity to be directly involved in a major ERP transformation project. You will gain hands-on experience with system testing, business process mapping, and cross-functional collaboration, making it ideal for candidates interested in IT systems, operations, or business analysis.