Device Management Engineer

Join our client's fast-growing business as a Device Management Engineer. You'll manage and administer over 12,000 devices, handling escalated incidents, software deployments, and day-to-day device administration.

• Incident Management: Resolve device-related incidents escalated by the IT Service Desk.
• Device Administration: Manage devices, including anti-virus, application deployment, and group policy.
• OS Maintenance: Maintain and deploy operating system images.
• Application Deployment: Package and deploy enterprise applications securely.
• Service Promotion: Advocate for services like Office 365 and Adobe Creative Cloud.
• On-site Support: Assist with device installations, including occasional travel.

• Device Management Experience: Microsoft, Android, or Apple devices in an enterprise setting.
• Technical Skills: Experience with Jamf, Soti, or SCCM/MECM, as well as mobile device management.
• Application Packaging: Knowledge of packaging techniques and deployment methods.
• Office 365: Experience supporting Office 365.
• Networking: Understanding of DNS and DHCP.
• Security Applications: Familiarity with enterprise anti-virus products.
• Asset Management: Knowledge of asset management for hardware and software.

• Problem-Solving: Strong IT problem-solving skills.
• Communication: Excellent verbal and written communication skills.
• Organisation: Ability to prioritise and manage multiple tasks.
• Pressure Handling: Work well under pressure.
• Interpersonal: Relate to a broad spectrum of individuals.
• ITIL Experience: Understanding of ITIL processes.

• Training and Development budgets
• Flexible working
• Discount Card with various shops