IT Support Technician

Our client base in the heart of Rutland, in Uppingham, is looking for an experienced IT Support Technician. As a vital member of our IT department, you'll collaborate closely with our IT Manager to deliver top-notch support across our entire company network. Your role will encompass providing first-line support, managing account setups, maintaining technical documentation, and ensuring seamless installation and configuration of hardware. Additionally, you'll have the exciting opportunity to spearhead various IT projects to drive our company towards its strategic objectives.

• First Line Support for multiple users
• Account setup and management
• Technical documentation generation and upkeep
• Installation and configuration of devices
• Hardware troubleshooting
• Administering PCs and mobile devices

You'll be at the forefront of several exciting IT projects, including H&S software implementation, server consolidation, ERP system support, warehouse scanning, IoT device integration, CCTV, printing solutions, SharePoint migration, and data storage restructuring.

• Windows Server administration experience
• Basic understanding of networking concepts
• Proficiency in Microsoft 365 suite
• Strong troubleshooting skills
• Ability to thrive under pressure
• Excellent communication skills
• Awareness of cybersecurity and GDPR

• Generous holiday allowance
• Discretionary bonus scheme
• Life insurance and pension plan
• Private healthcare and employee assistance programme
• Staff wellbeing events and free on-site parking
• Discounted staff sales
• A supportive and empowering work environment focused on growth and engagement.

Working Hours: Monday to Thursday, 8 am to 5 pm, Friday, 8 am to 4 pm