Integration Product Analyst
Integration Product Analyst
We are looking for an Integration Product Analyst to support the onboarding and integration of merchants, partners, and third-party platforms.
Acting as a key link between Product, Engineering, Operations, and external partners, you will help ensure integrations are delivered efficiently and operate successfully in production. This role requires a strong technical mindset, excellent communication skills, and the ability to translate business requirements into practical integration solutions.
This is an excellent opportunity for a junior to mid-level professional looking to develop their career within Product, Payments, and Integrations.
Key Responsibilities- Coordinate merchant and partner integrations from onboarding through to go-live.
- Gather and document business and technical requirements.
- Support integration setup, testing, certification, and rollout activities.
- Act as a primary point of contact for integration-related queries.
- Investigate issues and coordinate resolutions with internal teams.
- Maintain integration and implementation documentation.
- Work closely with Product, Engineering, Operations, Compliance, and Commercial teams.
- Track progress, manage stakeholder communications, and support successful project delivery.
- Identify opportunities to improve integration processes and onboarding experiences.
- Understanding of APIs, webhooks, and system integrations.
- Ability to interpret technical documentation.
- Strong communication, organisation, and problem-solving skills.
- Experience coordinating projects, implementations, or onboarding activities.
- Comfortable working with technical and non-technical stakeholders.
- Proactive attitude and willingness to learn.
- Experience in payments, fintech, e-commerce, SaaS, or software integrations.
- Familiarity with REST APIs, JSON, and XML.
- Knowledge of merchant onboarding or payment integrations.
- Experience supporting external partners or clients.
- Experience in integrations, implementation, technical support, product operations, project coordination, business analysis, or a related field.
- Ability to manage multiple priorities and stakeholders effectively.
- Private healthcare and dental cover
- Pension scheme
- Life assurance
- Generous annual leave plus public holidays
- Professional development support
- Employee assistance programme
- Wellbeing and social events