Linux Systems Administrator

Linux System Administrator – Up to £65k

On behalf of our growing client based in Bury, we are recruiting for a talented Linux System Administrator. As Linux System Administrator, you will be responsible for providing 3rd line IT Support to business users – providing technical support, including detection, recording, analysis, and the resolution of incidents received via phone, email, intranet and walk-up, both from 2nd and 1st line support teams and directly from the wider business.

The Linux System Administrator will be responsible for:

• Provide 3rd-line technical support for the IT functions of the business.
• Respond to support business enquiries and help resolve hardware and /or software problems.
• Log all support calls using the ITSM call logging tool.
• Document working procedures and store them within the knowledge management database. 
• Establish and maintain effective relationships with the business users and group IT teams.
• Own customer issues and drive through to resolution.
• Assist ITIL managers in the development and maintenance of IT Support processes.
• Proactively identify areas for improvement and drive through to implementation.
• Assist with internal development work – continual service improvement, project work, and support tools.
• Assist with internal security processes.

The Linux System Administrator will have the following:

• Experience working in a service support environment with exposure to ITIL processes.
• Server administration experience with Red Hat, CentOS, or Oracle Linux, releases 5 through 7.
• Experience with Bash scripting and associated tools such as sed, awk, sort, uniq. 
• Good working knowledge of Microsoft Windows (v7&v8) & Office packages (2007, 2010, 2013, 365).
• Good network knowledge (WAN / LAN).
• Good understanding of PC hardware setup, configuration, and maintenance.
• Comfortable in playing a key role within a team environment.

Benefits

• Flexible working
• Immense learning and development opportunities

How to Apply if You're Interested in this Job:

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Linux System Administrator – Manchester – Up to £55k