IT Engineer

We’re seeking a capable and proactive IT Engineer to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects.

Key responsibilities

• Providing hands-on support across hardware, software and Microsoft 365 environments.

• Managing tickets end-to-end, ensuring clear communication and thorough resolution.

• Supporting clients on-site with strong service focus.

• Working across Microsoft 365 services including SharePoint, Teams, OneDrive and Exchange Online.

• Administering and maintaining Intune for device management, policies and compliance.

• Assisting with Azure-based work, including identity, security and platform administration.

• Contributing to cyber security improvements and maintaining good security hygiene across systems.

What we’re looking for

• 2+ years’ experience in IT support or IT engineering.

• Strong, hands-on knowledge of Microsoft 365, including admin areas.

• Strong understanding of core cyber security fundamentals.

• Confident communicator who remains calm under pressure and delivers excellent service.

• Someone curious, motivated and willing to learn new technologies.

• Comfortable working in a dog-friendly office.

Nice to Have

• Practical experience with Intune for device and policy management.

• Driving license and car (to get to onsite)

• Ability to work from a PSA

Working pattern

• Fully on-site for the first 6–12 months for onboarding, training and security requirements.

• Opportunity for one hybrid day per week after this period.

Benefits

• 20 days’ holiday plus bank holidays, increasing annually to 25.

• Employee pension scheme

• Potential for flexible working

• Regular company socials

Salary from £23,000