Desktop Support Engineer - Spanish Speaking
Advancing People Multilingual Recruitment Specialists are now recruiting for a Spanish speaking Desktop Support Engineer on behalf of a leading Spanish based IT Consultancy.
This role is on-site working for a client in London.
This is an excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams.
Roles & Responsibilities:
- Provide on-site IT support, resolving incidents, service requests and user queries.
- Act as the first point of contact for users requiring hands-on technical assistance.
- Install, configure, replace and maintain computers, peripherals and workplace equipment.
- Provide support for laptops, desktops, docking stations, printers and other IT equipment.
- Support meeting rooms, video conferencing systems, audiovisual equipment and collaboration technology.
- Record and maintain accurate information on incidents and requests using the company's ITSM system.
- Carry out regular checks of meeting rooms and audiovisual equipment.
Person Specification:
- Fluent in Spanish
- Excellent communication and interpersonal skills with a strong customer-service focus.
- Strong troubleshooting and problem-solving abilities.
- Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution.
- Solid knowledge and experience with: Microsoft 365, including Teams, Outlook and SharePoint.
- Comfortable with Windows/user operating systems.
- Laptops, desktops, peripherals, printers and docking stations
- Wi-Fi, VPN and remote access.
- Experienced with ITSM and/or ticketing systems.
This is a full-time position offering an annual salary of £40,000 - £45,000 + excellent company benefits.
Apply now!
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.