Head of Customer Engineering | South West England | Hybrid Working - Next-Generation Wireless Technology | Global Deployment

Head of Customer Engineering

South West England | Hybrid Working

Next-Generation Wireless Technology | Global Deployment

Are you a technical leader who thrives at the intersection of innovation and real-world application? Do you enjoy working closely with customers to turn cutting-edge technology into scalable commercial deployments?

We are recruiting for a Head of Customer Engineering to lead a high-performing technical team at a market-leading technology company specialising in advanced wireless network solutions for mobility, transport, and defence applications.

This is a high-impact leadership role working directly with global customers who rely on ultra-fast, mission-critical connectivity.

As Head of Customer Engineering, you will:

Lead and develop a team of Field & Solutions Engineers

Own the end-to-end technical customer journey from pre-sales to deployment

Act as the senior technical authority in customer engagements

Guide product validation, field trials, demonstrations and integration projects

Influence product direction by championing customer feedback internally

Shape scalable system solutions that accelerate customer adoption worldwide

What We’re Looking For

Proven leadership of customer-facing technical teams (e.g. solutions engineering, field applications, or support)

Strong experience in wireless networking, telecoms, or complex embedded systems

Hands-on expertise in networking architecture (L2/L3, VLANs, routing) or wireless system deployment

Strong commercial and customer engagement skills – able to communicate complex ideas to both engineers and executives

Able to travel internationally as required

A passion for innovation and delivering real-world impact

Why Apply?

Join a pioneering scale-up shaping the future of global connectivity

Highly visible leadership role with strategic influence

Mix of hands-on technical engagement and strategic direction

Competitive compensation, bonus and benefits package

Work on solutions already transforming transport and defence communications at scale

Interested in shaping the next generation of wireless connectivity?

Apply now for a confidential discussion.