Senior User Researcher - SC Cleared

AgileSource are looking for an SC Cleared, Senior User Researcher for an initial 6 Month Contract.

1 Day Per Week (London Preferred)

£600 - £650 P.D - Inside IR35

Start Date: Subject to SC Transfer

We are seeking an experienced Senior User Researcher to join a high-profile programme delivering complex digital services within a large public sector environment.

This is an excellent opportunity to work within a multidisciplinary team, helping shape and improve services through user-centred research and evidence-based decision making.

The Role

As a Senior User Researcher, you will lead the planning, design and delivery of user research activities across a range of complex services and programmes. Working within agile teams, you'll help ensure services are designed around genuine user needs while supporting strategic and operational decision-making.

Key responsibilities include:

• Planning and delivering end-to-end user research activities.
• Conducting qualitative and quantitative research.
• Identifying user needs and translating findings into actionable recommendations.
• Working closely with service designers, content designers, delivery managers and technical teams.
• Engaging with specialist user groups and complex stakeholder communities.
• Presenting research findings to senior stakeholders and influencing service decisions.
• Supporting user-centred design best practice within multidisciplinary teams.
• Delivering research at pace within an agile delivery environment.

Essential Skills & Experience

• Proven experience working as a Senior User Researcher .
• Experience delivering research within large, complex organisations.
• Strong understanding of agile delivery methodologies.
• Ability to independently select and apply a variety of research methods.
• Experience conducting research with specialist users and complex user groups.
• Strong stakeholder management and communication skills.
• Experience presenting findings and recommendations to senior leadership.
• Government or wider public sector experience.
• Minimum of 2 years operating at Senior User Researcher level.

Desirable Experience

• Experience within cyber security, risk, assurance or security-focused services.
• Experience establishing or improving user research practices and functions.
• Experience working on complex business-critical digital services.
• Previous experience within central government or large public sector programmes.

Clearance

Candidates must hold:

• Active SC Clearance; or
• Lapsed SC Clearance capable of transfer/reactivation.