Cloud Engineer - End User Computing - Microsoft 365 & Modern Workplace - 12 Month FTC

AgileSource have partnered with a digital transformation and managed services partner who work with both public and private sector organisations. They work across Digital Consulting & Transformation.

We are looking for a skilled End User Computing (EUC) Engineer with deep experience across Microsoft 365, modern workplace platforms, endpoint management, and identity services. This role focuses on delivering secure, scalable, and user-centric workplace solutions, supporting both ongoing operations and project-based implementations.

Experience working within regulated environments (eg financial services, insurance, or other compliance-driven sectors) would be highly beneficial.

Key Responsibilities

• Configure and maintain Microsoft 365 services, including tenant administration, governance, and policy enforcement.
• Manage identity platforms, including Microsoft Entra ID (Azure AD), on-premises Active Directory, and authentication mechanisms such as SSO and MFA.
• Implement and optimise security controls including Conditional Access and cloud app protection solutions.
• Design and manage device and application strategies using Microsoft Intune, covering compliance, security baselines, and deployment.
• Support endpoint management platforms (eg SCCM/MECM) for build processes, software distribution, updates, and reporting.
• Enhance organisational security through Enterprise Mobility and Security (EMS) capabilities.
• Administer messaging environments across Exchange Online and on-premises Exchange, including hybrid configurations and migrations.
• Oversee collaboration platforms such as Microsoft Teams, including telephony, conferencing, and integration with meeting room solutions.
• Support document management and collaboration tools, including SharePoint Online and OneDrive, covering configuration and migration efforts.
• Deliver Microsoft 365 tenant migrations, including cross-tenant scenarios, using established tooling and methodologies.
• Develop automation using PowerShell to improve consistency and reduce manual effort.
• Provide advanced (3rd line) support for complex technical issues across end-user and collaboration environments.
• Produce and maintain clear technical documentation, standards, and operational procedures.

Required Skills & Experience

• Proven background in Microsoft 365 administration and modern workplace environments
• Strong knowledge of identity and access management, including Entra ID, Active Directory, SSO, and MFA
• Experience implementing Conditional Access policies and cloud security controls
• Hands-on expertise with Microsoft Intune and endpoint management frameworks
• Experience supporting enterprise endpoint platforms such as SCCM/MECM
• Understanding of EMS technologies and broader security best practices
• Experience with Exchange Online, on-prem Exchange, and hybrid deployments
• Familiarity with Microsoft Teams administration, including voice and collaboration features
• Experience delivering SharePoint, OneDrive, and Teams migrations
• Exposure to tenant-to-tenant Microsoft 365 migration projects
• Strong Scripting skills, particularly with PowerShell
• Excellent problem-solving skills and ability to communicate effectively with technical and non-technical stakeholders

Nice to Have

• Microsoft certifications such as:
  • Microsoft 365 Enterprise Administrator Expert
  • Identity and Access Administrator (SC-300)
  • Endpoint Administrator (MD-102)
  • Security certifications (eg SC-200, SC-400, SC-100)