Desktop Support Engineer - Windows 11 Roll Out

Contract: Day rate | Duration: 2-3 months

Location: On-site / Hybrid (depending on requirements)

Start: Immediate / Short notice

We're looking for an experienced Desktop Support Engineer to join a busy enterprise IT environment on a 2-3 month day-rate contract. This role is ideal for someone who enjoys being hands-on, takes pride in delivering excellent user support, and can hit the ground running in a structured, security-conscious organisation.

You'll play a key role in supporting end users, delivering Windows 11 deployments, and maintaining a secure, well-managed device estate.

• Providing 1st and 2nd line support across desktops, laptops, tablets, and smartphones, ensuring SLAs are consistently met
• Supporting a Windows 11 enterprise rollout, including Windows 10 migrations, device imaging, user data transfers, and post-deployment support
• Troubleshooting hardware, software, and application issues across a diverse end-user base
• Managing incidents and changes via a service desk tool, prioritising by business impact and escalating where appropriate
• Creating and maintaining knowledge base articles and support documentation to improve first-time fix rates
• Working closely with internal IT teams and third-party suppliers to resolve issues and drive continuous improvement

• Strong hands-on experience with Windows 10/11 and desktop/server environments
• Working knowledge of Entra ID / Active Directory (on-premise and Azure)
• Experience with Microsoft 365, including Teams and SharePoint
• Advanced device management using SCCM and Intune (deployment, patching, upgrades, configuration)
• Experience managing Windows and iOS devices in an enterprise environment
• Solid understanding of infrastructure security, risk-based patching, and vulnerability mitigation
• Familiarity with IT compliance, business continuity planning (BCP), disaster recovery (DR), and industry best practice

• Strong customer-focused mindset with excellent communication skills
• Ability to explain technical issues to users of varying IT ability
• Highly organised with the ability to manage multiple incidents effectively
• A collaborative team player comfortable working with stakeholders and suppliers
• Confident operating in contract roles and delivering value quickly

If you're a Desktop Support Engineer available now (or at short notice) and looking for a hands-on contract role, we'd love to hear from you.

Apply today to discuss rates, location, and start date.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.