ServiceNow HRSD Project Manager | £85k + bonus

ServiceNow HRSD Project Manager
UK hybrid
Permanent - £85k + £8k bonus

I'm working with a client who are growing their ServiceNow HR capability and looking for a Project Manager who has proper experience delivering HRSD programmes.

This is a good one for someone who knows how to keep a ServiceNow delivery moving without turning everything into endless governance for the sake of it. You'll be the person making sure the plan is clear, the right people are involved, risks are being dealt with early, and the customer always knows where things stand.

The role sits across ServiceNow HRSD and HR transformation, so you'll be delivering work around areas like HR case management, Employee Centre, HR knowledge, service catalogues, employee journeys, workbooks, flows and wider employee experience improvements. You don't need to be the deepest technical person in the room, but you do need to understand the platform well enough to have credible conversations with customers, challenge where needed, and bring in the right functional or technical people at the right time.

You'll be accountable for the full delivery of ServiceNow projects, covering planning, governance, resourcing, reporting, budgets, risks, issues and dependencies. Just as importantly, you'll be working closely with senior stakeholders, HR SMEs, delivery teams and customer teams to make sure the programme is properly aligned to what the business is trying to achieve.

There's also a consulting angle to this role, which makes it more interesting than a straight internal PM position. You'll get exposure to the full journey from sales into delivery, including how opportunities move from proposal and mobilisation into implementation. So if you enjoy working with customers, shaping the delivery approach and being involved in genuinely visible transformation work, this should be a strong fit.

You'll need:

• Experience delivering ServiceNow HRSD or HRIS programmes

• Strong project management experience across full delivery lifecycles

• ServiceNow Foundations and HR Foundations accreditations as a minimum

• Good understanding of HR operations, employee lifecycle and HR service delivery

• Confidence managing senior stakeholders, business SMEs and delivery teams

• Experience with tools like Jira, MS Project, Miro, Excel and PowerPoint

• Exposure to Agile delivery, ideally Scrum, SAFe or PMP led environments

CSA, CIS HRSD or Scrum Master certification would be useful, but the main thing is that you've led ServiceNow HR delivery before and you know how to keep complex programmes on track.

This would suit someone who enjoys being in the middle of it all - customers, delivery teams, governance, risks, plans, workshops, decisions, the lot. Someone who can bring structure without slowing everything down, and who can speak confidently about ServiceNow HRSD without pretending to be an architect.

If you're a ServiceNow Project Manager with HRSD experience and you want to be part of a growing HR transformation practice, this is well worth a chat.

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Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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