Delivery Manager

Job Title: Delivery Manager (SC Cleared)

Employment Type: Contract, Outside IR35 (Part-time – 3 Days per Week)

Duration: Initial contract of 6 months with potential extension

Location: Mostly Remote (UK) with occasional travel to client location for collaboration workshops when required.

Security Clearance: Active SC Clearance is Mandatory

About the Role

Akoni Technologies is recruiting an experienced Delivery Manager on behalf of one of our public sector clients to support the delivery of service improvements across a critical operational technology platform.

The successful candidate will work alongside a small internal delivery team to plan, coordinate and manage the implementation of enhancements to an established operational technology service developed and supported by a third-party supplier.

Although the role is primarily remote, occasional attendance at the client's offices may be required to support workshops, planning sessions and stakeholder collaboration. This is an excellent opportunity for a Delivery Manager who can confidently manage multiple stakeholders, coordinate supplier delivery and ensure projects progress at pace while maintaining operational stability.

Key Responsibilities

• Manage the end-to-end delivery of service improvements across an operational technology platform.
• Plan, coordinate and monitor multiple delivery workstreams.
• Work closely with third-party development suppliers to ensure successful delivery.
• Coordinate activities across internal teams, business stakeholders and operational users.
• Lead delivery planning, sprint reviews, governance meetings and stakeholder workshops.
• Manage project plans, RAID logs, dependencies and delivery milestones.
• Ensure improvements are delivered on time, within budget and aligned to business priorities.
• Coordinate User Acceptance Testing (UAT), business readiness and deployment activities.
• Produce regular delivery reports for senior stakeholders.
• Manage release planning whilst minimising disruption to live operational services.
• Encourage timely stakeholder engagement and user feedback to maintain programme momentum.
• Identify delivery risks and implement mitigation strategies.

Essential Skills & Experience

• Active SC Clearance (Mandatory).
• Proven experience as a Delivery Manager delivering digital or technology transformation programmes.
• Strong experience managing third-party suppliers and outsourced software delivery.
• Experience delivering projects within Agile or hybrid delivery environments.
• Excellent stakeholder management skills across technical and business teams.
• Strong planning, coordination and organisational skills.
• Experience managing risks, issues, dependencies and change.
• Ability to balance multiple priorities within a fast-paced delivery environment.
• Excellent written and verbal communication skills.
• Experience coordinating service improvements within operational environments.
• Previous experience working within the UK Public Sector or Government.

Desirable Skills

• Experience delivering operational technology or business-critical systems.
• Knowledge of ITIL Service Management.
• Experience using Azure DevOps, Jira or similar Agile delivery tools.
• Experience managing constrained stakeholder availability.
• PRINCE2 Practitioner, AgilePM, Scrum Master or equivalent certification.