German speaking Customer Success Manager

We’re working with a market leading global eCommerce platform that powers some of the world’s most iconic brands. This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week).

What you'll be doing:

• Own the success of clients in the DACH market, acting as a trusted advisor
• Drive client strategy, retention and expansion
• Collaborate cross-functionally with product, sales, and tech teams
• Work with senior stakeholders at globally recognised brands

What they’re looking for:

• Fluency in German and English is essential
• Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consultancy
• Confidence managing a range of clients (ideally within SaaS or eCommerce tech)
• A strategic mindset with strong commercial acumen
• Excellent communication and relationship building skills

Why this role?

• Be at the heart of international eCommerce expansion
• Partner with leading retailers and brands across Europe
• Work with a high growth SaaS platform backed by cutting edge tech
• Strong package with bonus, commission, and RSUs on offer