AV SERVICE ENGINEER
AV Field Service Engineer - London
Salary: Up to £40,000 per annum
Location: Field Based position
Join a dynamic and award-winning AV Service Team! Providing cutting-edge AV solutions to clients. This is a chance to work with complex AV/IT systems, deliver exceptional customer experiences, and grow your technical skills in a supportive, forward-thinking environment.
What You'll Be Doing
As an AV Field Service Engineer, your role will be hands-on, client-facing, and varied:
- Troubleshoot, inspect, and repair AV/IT systems on-site
- Perform room and system checks, preventive maintenance, and service handovers
- Support clients remotely and on-site with technical issues
- Work with advanced AV equipment: displays, control systems, audio systems, and signal extenders
- Collaborate with project and engineering teams to ensure smooth site operations
- Occasionally supervise technical sub-contractors
What the Client is looking for
Essential Skills & Experience:
- Strong experience with commercial AV systems: projection, flat panels, control systems, audio/video matrix, DSPs, and signal transmission
- Hands-on knowledge of Crestron NVX systems
- Understanding of TCP/IP networking, using tools like WireShark or Packet Tracer
- Ability to read schematics, troubleshoot AV signals, and use hand tools confidently
- Excellent communication skills for working with clients, teams, and stakeholders
- UK Driving Licence
Desirable Skills:
- Cisco CCNA, Microsoft MCITP, or equivalent
- Experience with AMX, Extron, or Crestron programming
- Knowledge of Microsoft server systems, streaming technologies, and digital signage solutions
- IPAF and PASMA licences
- Audio Systems (Balanced/Unbalanced)
- Video Conferencing CODECs
- LCD & DLP Projectors, Large Format Flat Panels
- Crestron Control & AV Switching/Matrix Systems
- Signal extenders (CatX/HDBaseT)
- Lighting/DMX control, AVoIP/Dante
- Networking & basic IT troubleshooting
Perks & Benefits
- Company pension & life insurance
- Health & wellbeing programme
- Paid sick leave
- Opportunity for continuous professional development
If you're passionate about AV technology, enjoy problem-solving, and thrive in a client-facing role, this is the perfect position for you!
Ready to take the next step in your AV career? Apply now and join our award-winning team!
INDAV
How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and qualifications to (url removed) or you can call on (phone number removed) # 207.
Alecto Recruitment Limited is acting as an employment business for this vacancy.
We thank all applicants who respond, but only that shortlisted will be contacted.