IT Deployment Supervisor

Job Title: Technical Comms & Deployment Supervisor
Location: Tonbridge (Office Based)
Salary: Up to £36,000 DOE
Job Type: Full-Time

Role Overview
We're looking for a hands-on, highly organised IT Deployment Supervisor to lead the daily operations of our clients Communicationss and hardware department. This is a blended operational and supervisory role, perfect for someone who enjoys both rolling up their sleeves to build and configure IT hardware and coordinating technical deployments with internal teams and clients.

You'll be the driving force behind the provisioning, assembly, configuration, and shipment of all networking and IT equipment, ensuring projects are delivered efficiently and to a high technical standard. This role requires a proactive communicator who thrives in fast-paced environments and can manage shifting priorities with confidence.

Key Responsibilities
Hardware Deployment & Configuration (Approx. 70%)

• Lead the hands-on build, setup, and imaging of Windows and Linux hosts.
• Assemble, configure, and test deployment kits (PCs, routers, switches, peripherals).
• Ensure all hardware meets client specifications and quality standards prior to dispatch.
• Troubleshoot and resolve technical issues during hardware setup and deployment.

Team Supervision & Scheduling

• Coordinate the day-to-day workload of the Comms Engineer and liaise with Warehouse and other departments.
• Attend daily team stand-ups to report on deployment progress and accept new hardware build requests.
• Prioritise urgent requests and shift resources to meet tight deadlines as needed.

Deployment Planning & Coordination (Approx. 30%)

• Manage deployment timelines, documentation, and task tracking using Jira and internal systems.
• Collaborate with technical stakeholders to gather requirements and align builds to client needs.
• Provide weekly progress reports to the Technical Director, covering:

1. Current workload and task status
2. Upcoming deployments
3. Risks, blockers, and resource concerns

Team Structure
You'll be the lead within a small but capable technical deployment team:

1× Technical Comms & Deployment Supervisor (this role)

1× Comms Engineer

Occasional support from wider business teams and remote input from the previous Supervisor

While there are no immediate plans to expand, team structure may evolve based on workload.

Key Skills & Experience
Technical Expertise

• Strong experience with IT and networking hardware deployment
• Proficient in imaging and configuring Windows and Linux systems
• Confident with networking basics - routers, switches, firewalls, IP configuration

Organisation & Leadership

• Excellent organisational skills and the ability to manage changing priorities
• Experience coordinating workloads, tracking tasks, and meeting project deadlines
• Familiarity with Jira or other project tracking tools

Communication & Stakeholder Management

• Clear communicator who can liaise with internal and external technical teams
• Ability to understand client requirements and translate them into deployment-ready systems
• Strong troubleshooting and problem-solving abilities

Desirable (but not essential)

• Prior experience in a field service, IT logistics, or deployment supervisor role
• Experience in high-paced environments with shifting client demands

What's on Offer

• £32,000 - £36,000 per annum (DOE)
• 25 days annual leave + your birthday off
• Company pension scheme
• Health Shield (Claim back on dental, optical, GP visits, and more)
• Regular training and certifications
• Genuine opportunities for career development and progression

You could be:
Technical Deployment Coordinator | IT Networking | Windows & Linux Configuration | Hardware Deployment | Systems Integration | Quality Assurance | Client & Stakeholder Communication | Project Coordination | Jira & Deployment Tracking | Troubleshooting & Problem-Solving | IT Logistics & Procurement | Hands-On Technical Support | High-Paced Environments

INDAV