Salesforce Consultant

Salesforce CX Functional Consultant (Contract)

Duration: 6 months initial | Rate: Competitive

We’re looking for an experienced Salesforce CX Functional Consultant to join on a contract basis. You’ll work with business stakeholders to understand processes, translate requirements, and deliver effective Salesforce CX solutions across Sales, Service, and Experience Cloud.

Key Responsibilities

• Gather and translate business requirements into Salesforce solutions.

• Conduct workshops, process mapping, and fit-gap analysis.

• Support configuration, testing, and user adoption.

• Collaborate with technical teams to ensure successful delivery.

Skills & Experience

• Proven Salesforce Functional Consultant experience, ideally on CX-focused projects.

• Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud.

• End-to-end Salesforce implementation experience.

• Excellent communication and stakeholder management skills.

Nice to Have

• Salesforce certifications (Administrator, Platform App Builder, Service Cloud).

• Experience working in consulting or across multiple industries.