Senior 3rd Line Engineer

3rd Line IT Support Engineer Central London Up to £55,000

We're looking for an experienced 3rd Line IT Support Engineer to take a leading role within a growing technical team. This position is ideal for someone with a strong background in infrastructure management, 3rd-line support, and project delivery.

You'll be responsible for managing complex client environments, implementing robust IT solutions, and providing technical leadership to junior engineers. This is a hands-on, senior-level role where you'll combine troubleshooting expertise with project ownership and client engagement.

Key Responsibilities

• Provide advanced 3rd-line support across servers, networks, cloud services, and security.

• Design, deploy, and manage infrastructure projects including virtualisation, Azure, and server migrations.

• Act as a technical lead for escalations and guide engineers through complex issues.

• Collaborate directly with clients to deliver reliable and efficient IT solutions.

• Lead on security initiatives, firewalls, endpoint protection, and data compliance.

• Maintain detailed system documentation and performance reports.

• Mentor and support junior engineers to promote best practice and technical growth.

• Strong experience managing Windows Server, Active Directory, DNS, DHCP, and Group Policy.

• Expertise in virtualisation technologies (Hyper-V / VMware).

• Hands-on experience with Microsoft Azure (Azure AD, VMs, Storage).

• Skilled in backup and DR solutions (Veeam, Acronis, Cove).

• Solid understanding of networking, VLANs, VPNs, and firewalls (Fortinet, Juniper, WatchGuard, Palo Alto).

• Familiarity with storage platforms (Dell PowerVault, Synology) and endpoint protection (Microsoft Defender, Sophos).

• Proven experience delivering infrastructure projects from design to completion.

• Competitive salary and benefits package
• Opportunity to lead major client infrastructure projects
• Exposure to cutting-edge technologies across multiple industries
• Supportive environment with career progression and training opportunities

If this role is role sounds of interest Apply Now! Alternatively email