D365 Licensing Specialist

Job Type: Permanent

Location: London (3 days in office every week)

**No visa sponsorship only candidates with valid work authorization can apply**

Note: Due to high number of applications received only suitable candidates will be contacted.

Job Description:

1. D365 Licensing Strategy & Advisory

• Advise on appropriate Dynamics 365 license selection across modules such as Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and related add-ons.
• Assess client and internal requirements and recommend licensing scenarios aligned to Microsoft rules and best practice.
• Support licensing design for new deals, renewals, expansions, and contract changes.
• Stay current with Microsoft licensing changes, promotions, and CSP policy updates.

2. Sales & Delivery Support

• Act as a licensing subject-matter expert for Sales, Presales, and Delivery teams.
• Provide guidance during RFPs, bids, SOW creation, and commercial reviews to ensure licensing accuracy and compliance.
• Validate licensing assumptions for effort models, commercials, and margin protection.

3. Cost Optimization & Commercial Governance

• Identify opportunities to optimize licensing costs while ensuring functional coverage and compliance.
• Support use of Microsoft global promotions and incentive programmes where applicable.
• Assist with forecasting license demand, renewals, and budget planning.

4. Compliance & Reporting

• Ensure compliance with Microsoft licensing agreements and CSP requirements.
• Maintain accurate records of licenses, assignments, and usage.
• Support internal compliance checks and readiness for any external audits.

5. Stakeholder & Vendor Management

• Act as a liaison with Microsoft and/or CSP licensing partners on pricing, renewals, and licensing clarifications.
• Work closely with IT, Finance, Procurement, and Delivery leadership.

6. Training & Continuous Learning

• Complete Microsoft Licensing training on joining and maintain ongoing certification / training throughout the year.
• Educate internal stakeholders on correct license usage, do’s and don’ts, and common pitfalls to avoid over-licensing or misuse.

Skills & Experience

Essential:

• 3–5 years’ experience in Microsoft licensing, with a strong focus on Dynamics 365.
• Solid understanding of D365 licensing models, including Finance & Operations, CE apps, Power Platform, and attach licenses.
• Experience working within CSP / Direct CSP models and Microsoft Admin Portals.
• Strong analytical skills and attention to detail, especially in commercial and contractual contexts.
• Ability to clearly explain complex licensing topics to non-technical audiences.

Desirable / Nice to Have:

• Microsoft certifications (Dynamics 365 or Licensing Fundamentals / Associate level).
• Exposure to enterprise or multi-client D365 environments.
• Experience supporting presales or deal qualification activities.

Personal Attributes

• Commercially aware and detail-oriented
• Confident communicator with stakeholders at multiple levels
• Proactive, organized, and comfortable working independently
• Strong sense of ownership and accountability