Microsoft Dynamics 365 Licensing Specialist

Role Summary

We are seeking a Microsoft Dynamics 365 (D365) Licensing Specialist with 3–5 years of hands-on experience in Microsoft licensing to manage, optimise, and advise on D365 licensing across internal teams and client engagements. The role plays a critical part in cost optimisation, compliance, and commercial accuracy, particularly in supporting sales pursuits, renewals, and ongoing service delivery.

Key Responsibilities

1. D365 Licensing Strategy & Advisory

• Advise on appropriate Dynamics 365 licence selection across modules such as Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and related add-ons.
• Assess client and internal requirements and recommend licensing scenarios aligned to Microsoft rules and best practice.
• Support licensing design for new deals, renewals, expansions, and contract changes.
• Stay current with Microsoft licensing changes, promotions, and CSP policy updates.

2. Sales & Delivery Support

• Act as a licensing subject-matter expert for Sales, Presales, and Delivery teams.
• Provide guidance during RFPs, bids, SOW creation, and commercial reviews to ensure licensing accuracy and compliance.
• Validate licensing assumptions for effort models, commercials, and margin protection.

3. Cost Optimisation & Commercial Governance

• Identify opportunities to optimise licensing costs while ensuring functional coverage and compliance.
• Support use of Microsoft global promotions and incentive programmes where applicable.
• Assist with forecasting licence demand, renewals, and budget planning.

4. Compliance & Reporting

• Ensure compliance with Microsoft licensing agreements and CSP requirements.
• Maintain accurate records of licences, assignments, and usage.
• Support internal compliance checks and readiness for any external audits.

5. Stakeholder & Vendor Management

• Act as a liaison with Microsoft and/or CSP licensing partners on pricing, renewals, and licensing clarifications.
• Work closely with IT, Finance, Procurement, and Delivery leadership.

6. Training & Continuous Learning

• Complete Microsoft Licensing training on joining and maintain ongoing certification / training throughout the year.
• Educate internal stakeholders on correct licence usage, do’s and don’ts, and common pitfalls to avoid over-licensing or misuse.

Skills & Experience

Essential:

• 3–5 years’ experience in Microsoft licensing, with a strong focus on Dynamics 365.
• Solid understanding of D365 licensing models, including Finance & Operations, CE apps, Power Platform, and attach licences.
• Experience working within CSP / Direct CSP models and Microsoft Admin Portals.
• Strong analytical skills and attention to detail, especially in commercial and contractual contexts.
• Ability to clearly explain complex licensing topics to non-technical audiences.

Desirable / Nice to Have:

• Microsoft certifications (Dynamics 365 or Licensing Fundamentals / Associate level).
• Exposure to enterprise or multi-client D365 environments.
• Experience supporting presales or deal qualification activities.

Personal Attributes

• Commercially aware and detail-oriented
• Confident communicator with stakeholders at multiple levels
• Proactive, organised, and comfortable working independently
• Strong sense of ownership and accountability

Location & Working Model

• London
• Hybrid working depending on location and business needs