Data & Support Developer

Permanent Ludlow £45,000 pa - £50,000 pa Hybrid 

Our client deliver operational excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential.With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technology adapts to the rhythm of each organisation — helping them thrive in a fast-changing world.But they are more than just software. They are a team of passionate problem-solvers, innovators, and collaborators who care deeply about our customers and each other. Their culture is built on empowerment, community, and continuous growth. They believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.Joining our client means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you're ready to help shape the future of operational technology in education and events, we'd love to meet you.What will I be bringing to life in this role? We're looking for a technically skilled Integration & Support Developer to join our multi-disciplinary team as we expand into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring our platform integrates seamlessly with client systems and performs reliably.You'll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. You'll also play a key role in diagnosing and resolving complex issues, contributing to our continuous improvement and customer satisfaction goals.

• Design, develop, and maintain integrations, imports and exports
• Write clear specifications for Integration work for mutual sign off
• Collaborate with internal stakeholders to understand integration requirements and deliver scalable solutions.
• Contribute to the evolution of our integration strategy and tooling.
• Provide 3rd line support for complex issues, including root cause analysis, performance tuning, and bug fixing.
• Triage and escalate issues to the development team where appropriate.
• Document integration processes and support resolutions to build internal knowledge.
• Support the onboarding of new clients and the rollout of new features.
• Participate in a support rota covering UK and CST hours.

What will I need to hit the ground running?

• Strong experience with SQL and relational databases.
• Proficiency in PowerShell scripting and API integration (REST/JSON).
• Extensive experience with modern front-end frameworks (e.g., Angular, React).
• Solid understanding of C#, Angular and Razor in a production environment.
• Experience integrating with enterprise systems (e.g., student records, finance, access control).
• Proven ability to troubleshoot and resolve complex technical issues.
• Strong communication skills and customer-facing experience.
• Ability to work independently and collaboratively in a hybrid team.

What extras will make me thrive? As part of the team, you will benefit from:

• Working for an organisation where people and culture genuinely matter.
• Working in a sector that becomes an extension to your team, with many opportunities to network, travel and learn.
• Excellent training and support with the opportunity for further professional development.
• Performance-related bonus scheme.
• 25 days annual holiday allowance plus bank holidays off.
• 2 wellbeing days a year to rest and recharge.
• 2 community/charity paid days.
• Christmas shut-down period for a well-deserved break.
• Company contribution to pension.
• A flexible benefits package, which is customisable by you. You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more!     

Our client provides excellent working environments at its offices, including kitchens with free breakfast, tea, coffee, and refreshments. Our social committee organises activities and events throughout the year, and you'll have the opportunity to do charitable work within the local community.  Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.