Engagement Manager

About the Role

As an Engagement Lead at Amber Labs, you will play a pivotal role in growing our client base and deepening existing partnerships by connecting organisations with our Digital, Data, Cloud and AI transformation capabilities. You will be a trusted advisor to senior stakeholders: someone who listens first, understands the real problem, and brings the right combination of expertise and ambition to solve it.

You will own the full arc of client engagement: from identifying opportunity and shaping the approach, through to overseeing delivery and ensuring lasting value. This is a commercially important role, but it is also a deeply human one. You will build relationships that endure: not because of contracts, but because of trust.

About Amber Labs

At Amber Labs, we are a cutting edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly skilled cross functional consultants, analysts, and support staff.

What You Will Bring

• A natural relationship builder who earns trust through honesty, curiosity and follow through.
• Someone who thinks beyond the brief: able to identify the real opportunity beneath a client's stated need.
• Comfortable operating at pace, managing shifting priorities without losing focus or quality.
• Equally effective working independently or as part of a collaborative team.
• A genuine interest in the technology landscape, particularly across Data, AI, Cloud and Digital.
• A self starter mentality: you do not wait to be told what to do next.
• The instinct to bring others along, mentoring colleagues and contributing to a high performing culture.

Key Responsibilities

• Grow Amber Labs' presence within existing accounts by consistently delivering value and staying close to clients' strategic priorities.
• Identify and develop new business opportunities across target sectors, building a healthy and diverse pipeline.
• Lead the shaping and scoping of new engagements, from initial problem definition through to agreed Statements of Work.
• Build and sustain relationships with CXO level leaders, IT decision makers and business stakeholders across client organisations.
• Work closely with delivery teams to ensure seamless transitions from sale to execution, and that client expectations are met and exceeded.
• Contribute to Amber Labs' market positioning, supporting case studies, thought leadership and sector specific go to market activity.
• Champion client success internally, ensuring the wider team understands what matters most to each account.

Experience We Are Looking For

• A background in technology consulting or professional services, with a track record of growing accounts and winning new business.
• Experience selling or delivering services across Digital, Data, Cloud or AI, ideally across more than one of these areas.
• Demonstrated ability to translate complex client challenges into clear, compelling proposals and scoped engagements.
• Proven success managing senior stakeholder relationships across multiple organisations simultaneously.
• Familiarity with both public and private sector environments.
• Experience working in or with fast growing, scale up businesses is a strong advantage: you will understand the pace and mindset.

What We Offer

• 25 days annual leave
• Private medical insurance with Aviva
• Remote first working, with office space available in Central London whenever you need it
• A personal training budget to support your growth, wherever that takes you
• Pension contributions to help secure your future

Diversity & Inclusion

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

Additional Information

Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.