PMO Lead

PMO Lead – Strategic Accounts (Contract)

Location: Hybrid – 1 day per week in London

Type: Contract

Clearance Requirement: BPSS Eligible

Role Summary

We are seeking a highly organised, analytical, and commercially aware PMO Lead to support the effective management and growth of Amber Labs’ largest public sector partnership on a contract basis.

Reporting to the Strategic Account Lead (Account Director) and working closely with the Account Manager, Delivery, and Operations teams, the PMO Lead will drive governance, reporting, and data integrity across a complex portfolio of client and partner engagements.

This role will play a key part in enhancing how Amber Labs manages strategic demand through Capgemini and end-customer relationships — shifting from reactive processes to proactive, data-driven account control.

Key Responsibilities

Account Governance & Delivery Oversight

• Establish and maintain governance frameworks, including meeting cadence, reporting packs, and action tracking (weekly, monthly, executive).
• Produce insight-led reporting by customer group, highlighting pipeline progress, risks, and blockers.
• Ensure alignment across commercial, delivery, and operational data, reconciling revenue, utilisation, and demand metrics.

Data, Reporting & Insight

• Build and maintain dashboards providing visibility of pipeline health, conversion rates, and resourcing gaps.
• Track demand through structured processes, ensuring ownership and progression of opportunities.
• Collaborate with Operations, Talent, and Finance to ensure accuracy across systems (e.g. HubSpot, Monday.com, Xero).

Continuous Improvement & Stakeholder Coordination

• Coordinate across internal and client teams to ensure structured and reliable information flow.
• Identify process inefficiencies and implement data-driven improvements.
• Support the creation of scalable governance frameworks for wider strategic accounts.

Commercial & Risk Awareness

• Work with the Strategic Account Lead and Commercial teams to monitor SoW progress, delays, and risks.
• Track commercial exposure and ensure visibility of impacts on revenue and margin.

Ideal Candidate Profile

• Strong experience operating as a PMO Lead (typically 10–15+ years), ideally within consulting, digital transformation, or large-scale public sector programmes.
• Demonstrates excellent stakeholder management and communication skills, with the confidence to engage at senior and executive levels.
• Proven leadership capability, able to provide direction and bring structure to teams, including implementing governance frameworks, templates, and best practices.
• Strong experience in governance, reporting, and performance management across complex programmes.
• Highly organised and deadline-driven, with a track record of delivering to tight timelines in fast-paced environments.
• Strong commercial awareness, with a clear understanding of delivery pressures within a contract setting.
• Able to work independently, take ownership from day one, and proactively drive outcomes.
• Professional, credible, and personable, with the ability to make a strong impression across all stakeholder interactions.
• Strong data and reporting capability, including advanced Excel/Google Sheets and tools such as Monday.com or Power BI.
• Experience working within secure or government environments (e.g. Central Government) is highly desirable.

Why Join Us?

• Opportunity to work on a high-profile public sector account within a growing consultancy
• Collaborative and fast-paced environment with a focus on delivery excellence
• Exposure to senior stakeholders and complex, large-scale programmes

Diversity & Inclusion at Amber Labs

At Amber Labs, we believe diversity drives innovation and creativity. We are committed to fostering a workplace where everyone feels welcomed and valued.

Important Information

• Candidates must be eligible for BPSS clearance
• Unfortunately, we are unable to consider candidates requiring sponsorship

What Happens Next?

Following application review, our Talent Acquisition team will be in touch to discuss next steps. The process typically involves two interview stages.