Accounting Software Support

Application Support Consultant
£28,000 - £33,000
Fully remote

This is a great opportunity for an accounting software support professional to join a small product team of two within a 40-person ERP software company.

You will work closely with a very experienced Finance Implementation Consultant who has worked with large ERP solutions for global companies and now heads up the product team. You will also collaborate with a skilled Accounting Support Consultant based in Southern Europe who knows the solution extremely well and will help you learn and develop quickly.

Initially, you will start in an application support role, dealing with client queries via calls and tickets. Typical support issues include:

• My trial balance won't run
• I can't run consolidation
• There are 3 items in the warehouse but the system says there are 2
• I can't load a new client

As your experience grows, you will have the opportunity to get involved in implementation projects, starting with training delivery, then moving into report writing and business analysis, and ultimately progressing into full consultancy work - all under the guidance of the Head of Product.

This is an excellent opportunity to move forward in a progressive and supportive environment, developing your career into ERP implementation and becoming a fully functional consultant.

You will need strong accounting software support experience working with solutions like:

Sage 50

Xero

QuickBooks

Sage Intacct

Iris exchequer

Access Financials

Iplicit

Xledger

Or similar accounting software

Please apply and I'll read your CV, thanks Jake