Website Governance and Delivery Advisor

Website Governance & Delivery Advisor

A global organisation is seeking a Website Governance & Delivery Advisor to establish and embed a robust governance, quality-control and delivery framework for its enterprise-level website following a major technical refresh. This role introduces structure, clarity and operational discipline to a complex digital environment, ensuring clear ownership, consistent standards and a smooth transition to BAU. This is a 12 month FTC role.

Key Responsibilities

Website Governance

• Design and implement a governance model covering page ownership, accountability, approvals and review cycles
• Define clear quality standards for structure, components, metadata, tagging and discoverability
• Establish roles and responsibilities across teams
• Maintain a full inventory of all pages, including ownership and escalation paths

Delivery Oversight

• Oversee delivery of large volumes of new and updated pages across multiple site areas
• Coordinate Sitecore Page Builder resources, content owners and reviewers
• Track progress, risks, dependencies and issues
• Manage communications with senior stakeholders across the organisation

Operational Handover

• Create documentation, playbooks and operational guidance for BAU teams
• Ensure governance processes are scalable, practical and sustainable
• Support transition from project mode to long-term ownership

Experience & Skills

Essential

• Strong experience in website or digital platform governance
• Proven project management background in complex, multi-stakeholder environments
• Experience managing large volumes of digital content
• Highly structured, process-driven and disciplined
• Confident working with senior stakeholders
• Excellent organisational and documentation capabilities

Desirable

• Experience in professional services, legal or regulated sectors
• Familiarity with Sitecore (governance-focused)
• Experience defining BAU models after large transformations
• Understanding of content lifecycle management and digital risk

Attributes

• Exceptionally organised and detail-oriented
• Calm, pragmatic and authoritative
• Comfortable introducing structure where it does not currently exist
• Collaborative and stakeholder-friendly
• Focused on long-term sustainability, not just delivery

About the Team

The Channel and Editorial team manages all digital channels, ensuring high-quality, consistent and impactful communication. The team optimises platforms, produces multimedia content and delivers analytics to shape communication strategy with operational rigour and best practice at its core.

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