IT Support Specialist

Hi Professionals,

Greetings From Ampstek!!

Hope you are high in your spirits. Please stay safe.

Our client is looking for IT Support Analyst to join a high-growth organization. If you are interested share you resume sreeja.j@ampstek.com

Role: IT Support Specialist

Location: Ulverstone , UK

Duration: Contract

Job Description:

· Ensuring all customer contact with Service Desk is precisely recorded throughout the lifecycle of tickets

· Requests are fulfilled at first call or dispatched timely to appropriate fulfilment parties

· Respond to customer inquiries, feedback, and compliments

· Use Remote Desktop tool to assist the end users as required

· To diagnose and resolve software and hardware incidents, including operating systems related incidents.

· To install and configure new IT software

· Ability of multi-tasking and operate under pressure

· Other Service Desk related tasks

Thanks and Regards,

Sreeja.J

Talent Acquisition Executive | UK & Europe

Ampstek Services Limited

Tel - +48221857586

Email – sreeja.j@ampstek.com / www.ampstek.com

https://www.linkedin.com/in/sreeja-j-4b1279230/